As lockdown restrictions are proposed to ease, retailers are starting to think about how to reignite consumer demand for non-essential purchases. UK retail sales suffered

Customer retention increasingly relies on data analysis, personalisation and third-party integration, which means that data privacy and protection have become more relevant than ever. Open

As a modern consumer, switching brands and picking from a wide array of products has never been easier. As a retailer, it’s becoming increasingly harder

It’s no surprise that last year was the worst on record for British retail, with sales falling for the first time in 24 years as a dire