Freezing accounts – Why it might happen…

Freezing accounts - Why it might happen...

Written by – Phil A Understanding why we freeze accounts With the rise of social media and review platforms providing a forum for customers to share their experiences with a particular establishment, whether it’s a high street bank or new Fintech business like Mode; it is not uncommon that as a potential new customer, you […]

Bitcoin scams – What to look out for

Bitcoin Scams

Written by James A. – Customer Support Team  The way that we buy and sell goods is constantly changing, but perhaps never quite so suddenly and drastically as it has over the past decade (and particularly in the last year).  The early 90s marked a pivotal decade with what were once unknown brands like Amazon […]

The Bitcoin jargon buster

There are many terms in the crypto world that can confuse people and prevent them from getting involved in the space as they’re unsure they trust what they’re reading or hearing. So, to help, we’ve created a go-to crypto ‘dictionary’: Authentication – The process of verifying the identity of a user or process. Bitcoin – […]

What is Bitcoin mining?

What is Bitcoin mining?

To get us started. Bitcoin isn’t ‘fairy dust’ as Matthew McConaughey from Wolf of Wall street might describe it. It’s not made out of thin air, in fact, it’s ‘mined’ and we’re here to help explain to you how that works. But first, a few things you’ll need to know.  There will only ever be […]

What is Bitcoin?

What is Bitcoin?

Long ago, in a far away place…well not that far (Earth) and not that long ago (2009), a digital currency called Bitcoin was born. Yes, that’s right, Bitcoin, the first cryptocurrency, was only created 12 years ago and is already changing the way we think of currency and the possibilities that digital currencies hold in […]

Why you should be aware of safe account scammers

It’s a story as old as time.  Somebody from your bank calls, they tell you that there is something wrong with your account and that they’re contacting you to help keep your money safe.  The problem? In this day and age, scammers and fraudsters are sophisticated, organised and flat out clever. They work around the […]

About Mode Operations – A peek behind the curtain

Written by Richard Morecroft, COO at Mode.   In the closing chapters of The Wizard of Oz, Dorothy is in awe of the Great Oz, his bellowing voice and apparent wisdom. She marvels at his technology and power, believing the wizard’s “magic” to be controlling everything but as we know, her dog Toto soon finds […]

We’re live on Android

It’s finally here! From today, the much-anticipated Android app is live and can be downloaded from the Google Play Store.   Our new Android app, which offers the same core features as its existing highly-popular iOS version, enables customers to easily sign up, make free and instant GBP bank transfers and Open Banking top ups […]

A look back at 2020 and what we achieved

2020 was a very unexpected, and in many ways challenging year for most of us. At Mode, we went from working in a London-based office from Monday to Friday to working from our kitchens, lounges – and in some cases, bedrooms. Like many others, our newfound reliance on Zoom meant that we became self proclaimed […]

Introducing multi-factor authentication for Bitcoin withdrawals

The security of our users’ assets is our team’s number one priority. We’re always looking at ways to roll out further security features that will give our users the peace of mind they deserve. Today, we’re introducing multi-factor authentication for Bitcoin withdrawals, which will provide an extra layer of authentication to the already existing SCA […]